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Consumer mobile concept

Glow App

The product concept had emotional promise, but the app structure and onboarding path were still too ambiguous to support a serious launch decision.

App flows

06

Onboarding path

1 clear

GLOW

Step 2 of 3

Your skin goals

Hydration & Glow

Anti-Aging

Acne Control

Outcome

Onboarding, premium positioning, and the full mobile user journey clarified so the product could move from concept ambiguity to launchable direction.

Delivery scope

  • Mobile onboarding flow architecture
  • Premium UI direction across key screens
  • Launch-ready product framing for the next implementation cycle
Challenge

Emotional product, no buildable structure

The brand had real emotional pull, but the product structure behind it wasn't ready for a build phase. The onboarding flow branched in too many directions without a single committed path, the app's core value proposition wasn't committed to one clear statement, and there was no journey a builder could act on. Moving forward would require resolving the structure first.

  • Onboarding split across 3 branching variants: no clear primary path for a first-time user
  • App structure was emotionally coherent but not commercially specific enough to hand off to engineers
  • No decision-ready product direction: the next phase couldn't start without resolving this first

Constraints

  • Needed a premium tone without losing onboarding clarity
  • Had to reduce concept ambiguity before a build phase began
  • Mobile-first experience needed to feel emotionally coherent and commercially credible

Strategy

  • Collapsed the onboarding path into one defensible primary journey
  • Aligned the product tone, key screens, and app structure around a more trustworthy mobile narrative
  • Turned abstract intent into a decision-ready experience direction for the next build phase

Outcomes

  • Onboarding reduced from 3 branching variants to 1 committed primary path
  • 6 core app flows fully scoped and ready for engineering handoff
  • Premium visual language established across all key screens without sacrificing onboarding clarity
  • Product direction resolved in one direction sprint: build phase unblocked

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